Currently, there are no community testing sites. Per state and local health department guidelines, limited testing supplies have been reserved for high-risk individuals (essential medical personnel, hospitalized patients and nursing home patients exhibiting symptoms of the virus).
At this time, people with mild symptoms consistent with COVID-19 do not need to be tested and should stay home, self-isolate and recover. Mild symptoms include fever and cough without any of the following: shortness of breath, difficulty breathing, chest discomfort, altered thinking and/or cyanosis (turning blue).
If you have questions about COVID-19, please call one of the following nurse lines for information:
- AdventHealth Triage Nurse Hotline: 828-681-2300 (9:30 a.m. to 6 p.m. Monday-Friday)
- Pardee COVID-19 HelpLine: 828-694-8048 (8 a.m. to 8 p.m.)
Mercy Urgent Care is still seeing patients for other illness, injury and work-related testing or exams. Upon arrival, please remain in your vehicle and call your Mercy Urgent Care location for instructions. (Click here for more information about regular urgent care visits and new, safe patient procedures.)
We appreciate your patience as we work to bring you the best care possible during these trying times.
- Wash hands frequently with soap and water, and for at least 20 seconds each time.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are ill.
- Cover your mouth and nose with a tissue when you cough or sneeze.
- Do not reuse tissue after coughing, sneezing, or blowing your nose.
- Clean and disinfect surfaces that are frequently touched.